Lean IT Forum 2018 – Closing Keynote
Cracow, PolandMarch 21, 2018
Accelerating Innovation with Lean, Agile and DevOps From the perspective of Lean IT, Agile, and DevOps what is innovation and why is it important? Lean IT, Agile, and DevOps provide a solid collection of tools and methods to create more effective IT teams and value streams, but what steps and tools can we leverage to […]
Read MoreAuthentic Leadership – Effective Leadership for Agile, Lean & DevOps
Cracow, PolandMarch 22-23, 2018
A Valuable 2-Day Masterclass for Leaders and their Direct Reports – Getting results applying Agile, Lean & DevOps is common but usually relies on a handful of people who carry most of the weight because they are excited by the new tools and methods. These early adopters act as champions of change and are essential at […]
Read MoreLead with Respect Workshop at LEI HQ!
Boston, MAFebruary 21 - 22, 2018
Lead with Respect – Practicing Respect for People to Enable Engagement, Teamwork & Accountability at the Lean Enterprise Insititute Building a great organization requires effective leadership. It turns out that leadership skills can be learned. A key element that is often misunderstood is what it means to lead with respect. This learning session explores why […]
Read MoreStrategic Planning Workshop (Private)
Washington D.C.January 14 - 15, 2018
A two-day work session focused on the creation/fine-tuning of a strategic plan (day 1) and tactical execution (day 2) Day 1: Understanding strategy in relation to mission, values, and vision Cultural impact on strategy Developing the core components of strategy Creating measures that matter Introduction: a framework for executing a strategy (if we have time […]
Read MoreApplying Standard Work to Create Flow for Service
The Ohio State University, Columbus OhioJanuary 9, 2018
A case study utilizing a service center at Nationwide Insurance is used to illustrate the application of lean in a service environment Creating Flow in a Service Environment module includes: Leveraging standard work in a service environment including quantifying demand, analyzing takt, and resource utilization Identifying impediments to flow related to work balance, actual versus takt, […]
Read MoreLeading Change Workshop (Private)
San Luis Obispo, CADecember 5 & 6, 2017
Building a great organization requires effective leadership. One of the most difficult challenges is getting people onboard when significant change is introduced in the workplace. This is particularly true when major changes in technology impact work routines for people who have performed their job in the same way for long periods of time. Leading change […]
Read MoreAgile New Zealand – Keynote and Workshops
Te Papa, Wellington, NZNovember 7, 2017
Connecting the Dots: Agile, DevOps, Lean IT “Essentially, all models are wrong, but some are useful.” This quote captures the fact that in the complex world of IT we need the best insights and methods Agile, DevOps and Lean IT offer to drive radical improvement. No single body of knowledge has all the answers, yet […]
Read MoreAsk the Author Webinar: Value Stream Mapping for DevOps
October 31, 2017 at 11 AM EDTJoin us for the next Ask the Author webinar on October 31 at 11:00 a.m. EDT! Listen to author and thought leader Mike Orzen talk with Jayne Groll, CEO of the DevOps Institute, about the newest Drilldown course: Value Stream Mapping for DevOps. This non-certification course “drills down” into the principles and practices necessary for mapping IT’s […]
Read MoreLean IT Summit Keynote
Paris FranceMarch 14, 2017
Lean IT, DevOps & Agile – Learnings from Nationwide Six years ago, Nationwide (an insurance and financial services company with US$26 billion in annual revenues) embarked on building industry leading software engineering capabilities. Their lean journey has enabled and engaged their 9,000+ person IT organization to deliver great solutions to customers and partners with ever-increasing […]
Read MoreLean IT Summit – Lean IT Master Class: Building Your Lean IT Roadmap
Paris FranceMarch 13, 2017
This one day workshop, based on the book, The Lean IT Field Guide by Mike Orzen and Tom Paider, will provide participants with an understanding of the foundational elements needed for a successful lean transformation and practical experience identifying and executing the key activities of pre-launch and day zero activities.
Read MoreA Roadmap for Transformation – Clarifying the Path Forward
Worcester, MAOctober 5, 2016
If it works in IT, it can work anywhere! Every organization pursuing change and transformation is looking for clarity around what to do, when to do it, and key checkpoints along the way. Why do the vast majority of lean transformations fall short of the benefits expected? What are the key elements that distinguish a successful […]
Read MoreLean IT Foundation Certification Workshop
Fairfield Inn & Suites OSU, Columbus OhioNovember 9 and 10, 2016
Course Description IT organizations are constantly seeking new ways to improve customer satisfaction, service quality and value for the business. Lean IT is applied to transform your IT organization to a customer-focused, efficient and transparent IT organization that can deliver sustainable results to the business. The Lean IT Foundation training covers all elements to introduce […]
Read MoreShingo Training Comes to Portland, Oregon
Beaverton, OregonSept. 14/15 & 16/17, 2016
Considered the “gold standard” in transformational change towards Operational Excellence, tThe Shingo Institute is a not-for-profit organization housed at Utah State University and named after Japanese industrial engineer Shigeo Shingo. Dr. Shingo distinguished himself as one of the world’s thought leaders in concepts, management systems and improvement techniques that have become known as the Toyota Business System. The […]
Read MoreThe Ohio State University – Center for Operational Excellence
Columbus, OhioApril 12-14, 2016
In less than two weeks, nearly 400 process excellence leaders from around the country are coming together in Columbus, Ohio. I’ll be providing a special one-day workshop on Leading with Respect.
Read MoreGap Assessment Based on the Shingo Model for Operational Excellence
Private LocationApril 5 & 6, 2016
An experienced Shingo Prize examiner will visit your company and perform a gap analysis to help you understand how your performance compares to the internationally recognized Shingo Prize for Operational Excellence model.
Read MoreBack by Popular Demand: The Leading with Respect Workshop at the 28th International Shingo Conference
Washington DCApril 26, 2016
I’d like to invite you to join me in Washington, DC for the 28th International Shingo Conference. It will be my pleasure to teach a pre-conference workshop, Leading with Respect: Enabling Engagement, Teamwork & Accountability. As one of my contacts, you will receive a 5% discount on the price of my workshop. When you register […]
Read MoreLean IT Association Executive Webinar – Lean IT in Action: A Tale of Two IT Transformations
Your ComputerMarch 8, 2016
Why do the vast majority of Lean IT transformations fall short of the benefits expected? What are the key elements that distinguish a successful Lean IT transformation? Are all Lean IT transformations alike? Are there some key elements which can increase the likelihood of a successful Lean IT transformation? Are ITL, DevOps, Lean IT all going for the […]
Read MoreAccountability, Engagement & Results – The Amazing Impact of Respectful Leadership
Ottawa, OntarioFebruary 8 & 9, 2016
Private 2- Day Workshop: Creating value for customers is achieved through the effective alignment of every member of an organization. People require a shared mindset, skill set, and toolset with which to successfully create and flow value to the customer. To succeed, organizations must develop management systems that align work and behaviors with principles […]
Read MoreShingo Training – First Two Workshops of the Series!
Nampa (Boise), IDMarch 22/23 and 24/25, 2016
Please join me for two amazing workshops: Discover Excellence and Cultural Enablers, the first two workshops in the 4-part Shingo series! The Shingo curriculum represents the world standard in Enterprise Excellence training. Once again, we have the opportunity to present these two workshops at Plexus Boise. This company is embracing the Shingo principles of excellence and cultural change and is […]
Read MoreLean Transformation Summit 2016
Las Vegas, NVMarch 15 and 16, 2016
Pre-summit workshop: Driving outcomes centered on Results & Relationships: Effective leadership requires a dual focus: achieve great results through great behavior. Fostering the right behavior in others requires solid relationships built on trust, respect, transparency, and consistency. The results you need to achieve can only be reached through the efforts of your people. As your […]
Read More20th Annual IT Service Management Conference – Pink ’16
Las Vegas, NVFebruary 15 - 17, 2016
Once again, Mike has been invited back to the largest ITSM conference to share his experiences and reveal insights from his new book, The Lean IT Field Guide. Where do I Start: Best Practices for Combining Lean IT and ITIL Panelist 2/15/16 The Lean IT Field Guide – A Roadmap for Your Transformation 2/16/16 Lean […]
Read MoreWinshuttle UG Conference 2016
Las Vegas, NVFebruary 18, 2016
Mike Orzen will be presenting a workshop covering the basics of Lean IT and Beyond. The talk with include the 5 core concepts of Lean, Lean IT principles, Service management, ITIL, Agile, DevOps and all the rest. The Lean IT Transformation will be explored with a an emphasis on how to move from planning to doing! […]
Read MoreThe Lean IT Transformation Foundations Beta Workshop
Columbus, OhioJanuary 29, 2016
Our new book, The Lean IT Field Guide, has been widely received as a huge success! The book provides a roadmap of the steps and tools required to launch a successful Lean transformation in IT or any complex work environment. This is the first in a series of workshops as we develop learning opportunities to position attendees to successfully navigate […]
Read More15th Lean Enterprise Institute Polska
Wroclaw, PolandJune 16 - 18th, 2015
Returning to Poland to speak and teach at this outstanding Lean conference. This time I will be exploring connecting with customer to drive value in a service environment, developing managers as lean coaches, and leadership in context of the Shingo Prize model. In June 18th, we’ll spend the day at Hewlett-Packard experiencing the lean coaching […]
Read MoreThe Shingo Series – Discover Excellence & Cultural Enablers
Plexus Boise - Nampa, IdahoFeb. 10-13, 2015
Please join me for two incredible workshops: Discover Excellence and Cultural Enablers, the 2nd in the 4-part Shingo series ! We have a unique opportunity to present these two workshops at Plexus. This company is embracing the principles of excellence and cultural change and has been kind enough to open their workplace to us to see, […]
Read MoreBuilding A Safety System to Drive Behavior Workshop (Private)
11/11/14 - 11/12/14Mike Orzen & Associates will be facilitating a hands-on workshop focused on building work systems to drive targeted behaviors. The workshop includes in-depth coverage of: Elements of a System Drivers of Behavior Build and Test Next Steps The workshop can be adapted to any work system your organization needs to build or improve. If you […]
Read MoreLean Leadership Workshop (Private)
11/4/14 - 11/5/14Mike Orzen & Associates will be presenting an interactive workshop to Senior Leaders and Management, covering Lean Leadership and Operational Excellence. The workshop includes in-depth coverage of: Modeling Ideal Behavior Teacher/Coach Gemba Walks Key Skills Transformational Roadmap If you are interested in learning how to bring this training to your organization, please Contact Us…
Read MorePre-summit Master Class: Lean Coaching in an IT Environment 4th European Lean IT Summit
Paris, France10/15/14 (Summit: October 10/16/14 - 10/17/14)
Mike Orzen, Lean IT coach and 24-year practitioner of Lean, will lead an interactive hands-on workshop that will enable you to: Understand and apply the core skills of effective coaching with IT professionals Learn how to build, demonstrate, and inspire Lean thinking and Lean behavior Practice developing people in Lean behaviors and practices Apply Lean […]
Read MoreCoaching Boot Camp (Private Series*)
June - September, 2014A key component of lasting transformation is the development of internal coaching skills and capabilities. In order to develop coaches, you need an experienced coach and a proven methodology. This training utilizes a learn-by-doing approach and relies on individual experience, reflection, and assessment to position coaching candidates to grow personally and professionally. The two-day boot […]
Read MoreOperational Excellence Workshops (Private Series*)
April - June 2014Transformational Leadership Creating a Culture of Excellence Building Systems To Drive Ideal Behavior Team-based Problem Solving Developing Internal Coaching Capacity* For more information, call 503.313.0023
Read MoreThe Shingo Insitute’s New “Discover Excellence” Workshop – a 2-Day Journey! Sandusky, Ohio & Maytag
Findlay, Ohio05/06/14 - 05/07/14
Our foundational, two-day workshop that introduces the Shingo Model™, the Guiding Principles and the Three Insights to Enterprise Excellence™. With real-time discussions and on-site learning at a host organization, this program is a highly interactive experience. It is designed to make your learning meaningful and immediately applicable as you learn how to release the latent potential in […]
Read More“Leading through Excellence” Summit, COE’s 2nd National Event
04/09/14 - 04/10/14The Essential Ingredients of Operational Excellence – Why Transformations Fail & What You Can Do About It Practically every organization aspires towards Operational Excellence. The truth is that fewer than 10% of companies even come close to achieving this goal. Transformational change is very difficult for a number of reasons. Join Mike Orzen, a Lean […]
Read MoreWebinar with ThedaCare HealthCare Value Network
3/28/14 at 1:00 PM CSTCan’t get the clinical data you need and tired of waiting to get the reports from IT? Learn how to use scientific thinking and lean tools process to expand analytic capacity and accelerate the results of your quality improvement initiatives. Join us for an interview with Mike Orzen, co-author of Lean IT and Recipient of the 2011 Shingo […]
Read MoreLean Project Management Workshop
Pink14, Las Vegas, NV02/18/14 - 02/19/14
Formal Project Management is a process that’s used to successfully initiate, plan, execute, monitor, control, and complete projects using specific skills and tools to accomplish the project requirements. However, to be effective, project managers need to do more than apply the methods of formal project management. Join Mike, a conference favorite, to learn the core […]
Read MoreLeveraging Information, People & Systems in Healthcare
John C. Lincoln, Phoenix, AZ01/28/14 - 01/29/14
Do operational departments in your organization find themselves competing for IT resources to support improvement work? When IT and enterprise leaders understand the core principles and concepts of lean and how they can be applied to IT operations, as well as support the lean initiatives throughout the organization, they become a key enabler of the […]
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