Private 2- Day Workshop:
Creating value for customers is achieved through the effective alignment of every member of an organization. People require a shared mindset, skill set, and toolset with which to successfully create and flow value to the customer. To succeed, organizations must develop management systems that align work and behaviors with principles and purpose in ways that are understood, meaningful, actionable, and consistent.
Leveraging the concepts of the Shingo model of Operational Excellence, this workshop addresses the essential component of enterprise alignment within an organization and the relationship between Purpose, Process, and People. The hands-on workshop deeply explores and applies three key principles: think systemically, create constancy of purpose, and create value for the customer and uses breakouts for attendees to apply these concepts to their work environment. Contact Us for More Information