Blog Archives

The Shingo Insitute’s New “Discover Excellence” Workshop – a 2-Day Journey! Sandusky, Ohio & Maytag

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Our foundational, two-day workshop that introduces the Shingo Model™, the Guiding Principles and the Three Insights to Enterprise Excellence™. With real-time discussions and on-site learning at a host organization, this program is a highly interactive experience. It is designed to make your learning meaningful and immediately applicable as you learn how to release the latent potential in your organization and achieve enterprise excellence.

As a DISCOVER participant, you will

  • LEARN and understand the Shingo Model
  • DISCOVER the Three Insights of Enterprise Excellence™
  • EXPLORE how the Guiding Principles inform ideal behaviors that ultimately lead to sustainable results
  • UNDERSTAND the behavioral assessment process through an interactive case study and on-site learning
  • APPLY your learning with a call to action

“Leading through Excellence” Summit, COE’s 2nd National Event

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The Essential Ingredients of Operational Excellence –

Why Transformations Fail & What You Can Do About It

Practically every organization aspires towards Operational Excellence. The truth is that fewer than 10% of companies even come close to achieving this goal. Transformational change is very difficult for a number of reasons. Join Mike Orzen, a Lean transformation coach with over 20 years of experience, as he shares the core elements of a sustainable Lean transformation as well as some hard lessons learned along the way.

Webinar with ThedaCare HealthCare Value Network

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Can’t get the clinical data you need and tired of waiting to get the reports from IT?

Learn how to use scientific thinking and lean tools process to expand analytic capacity and accelerate the results of your quality improvement initiatives.

Join us for an interview with Mike Orzen, co-author of Lean IT and Recipient of the 2011 Shingo Research and Professional Publication Award.

To hear practical tips, examples, and case studies to help you establish a culture of continuous improvement that delivers IT operational excellence and business value to your organization register by clicking here.

Lean Project Management Workshop

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Formal Project Management is a process that’s used to successfully initiate, plan, execute, monitor, control, and complete projects using specific skills and tools to accomplish the project requirements. However, to be effective, project managers need to do more than apply the methods of formal project management. Join Mike, a conference favorite, to learn the core principles of Operational Excellence and Lean and explore how project managers can apply these concepts to deliver superior team performance and better meet the actual needs of the organization.

Want to learn more? Plan to participate in Mike’s Wednesday afternoon half-day workshop for a more in-depth learning experience. 


Leveraging Information, People & Systems in Healthcare

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Do operational departments in your organization find themselves competing for IT resources to support improvement work?

Lean IT Gemba

When IT and enterprise leaders understand the core principles and concepts of lean and how they can be applied to IT operations, as well as support the lean initiatives throughout the organization, they become a key enabler of the lean transformation.  During this program participants will experience a combination of classroom education, exercises, and will participate in a “gemba” walk to John C. Lincoln Health Network’s  IT department. During the visit they will observe how teams have applied the scientific method for problem solving and collaborating to deploy resources in a manner that is aligned with organization priorities.

Key objectives for participants include:

  • Understand the operational excellence principles that drive lean transformations.
  • Learn how to practice scientific thinking for team-based problem solving.
  • Articulate how visual management can improve performance and state a clear case for IT value.
  • Describe how to optimize work processes in IT and the enterprise.
  • Witness the application of lean for project intake management and prioritization.
  •  Build a roadmap for the lean transformation of IT to enable and enhance value delivery by the organization.

Duration: 2 Days

Faculty:   Mike Orzen, co-author of “Lean IT, Enabling and Sustaining Your Lean Transformation”

Who Should Attend:  Enterprise and IT leaders in the healthcare industry


This education experience is also available for onsite delivery for your teams upon request. For more information, please contact Marta Karlov, at 920-659-7472.

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