Chris Richards

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Mike did an outstanding job facilitating a large group through a value stream mapping exercise. The team included participants ranging from Sr. VP’s to independent contributors. Mike’s subject matter expertise, coupled with his facilitation skills, were critical in helping us identify and document a large cross functional value stream that was previously presumed to be functionally oriented work. His top qualities include: Great Results, Personable, Expert.

Chris RichardsVice President Con-way