Robert Slepin

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Mike Orzen literally wrote the book on Lean IT. Several colleagues and I first had the privilege of experiencing Mike’s Lean training at the ThedaCare Center for Healthcare Value where he is on the faculty, and we later retained him as a Lean coach and to teach an introduction to A3 thinking and value stream mapping to our entire IT department (100 people).

Mike is not only an expert in Lean IT; he also is highly effective in teaching the philosophy, principles, methods, and tools to an entry-level IT audience and in coaching more advanced Lean students in the finer points of the routines of continuous improvement and coaching front-line leaders and staff. I highly recommend Mike to fellow CIOs wanting to make their IT departments a great place to work and recognizing the need to think and act very differently in order to create increasing value from information and technology for their organizations and stakeholders.