Once again, Mike has been invited back to the largest ITSM conference to share his experiences and reveal insights from his new book, The Lean IT Field Guide.
- Where do I Start: Best Practices for Combining Lean IT and ITIL Panelist 2/15/16
- The Lean IT Field Guide – A Roadmap for Your Transformation 2/16/16
- Lean IT & Leading with Respect: Using Respect for People to Enable Engagement, Teamwork, Accountability & Amazing Results 2/17/16