“Leading through Excellence” Summit, COE’s 2nd National Event

04/09/14 - 04/10/14

The Essential Ingredients of Operational Excellence –

Why Transformations Fail & What You Can Do About It

Practically every organization aspires towards Operational Excellence. The truth is that fewer than 10% of companies even come close to achieving this goal. Transformational change is very difficult for a number of reasons. Join Mike Orzen, a Lean transformation coach with over 20 years of experience, as he shares the core elements of a sustainable Lean transformation as well as some hard lessons learned along the way.