Mike Orzen & Associates has consistently delivered high quality lean consulting and positive bottom line results over the past two years. His expertise in Lean and Six Sigma applied to non-manufacturing environments enabled us to launch our Lean transformation and realize significant results. Mike’s grasp of applying Lean to IT issues is very rare. We successfully completed numerous improvement Kaizens throughout our IT functional areas with impressive results. His ability to effectively work with people at all levels of the organization made the experience possible. A great coach, teacher, and motivator – I strongly recommend him.